Jones has succeeded in projecting his need to be self-important onto a world stage and to use his religion to put down another religion. The US media, which gave Jones the oxygen of publicity, should hang their collective heads in shame. All that’s been achieved is a dangerous fanning of the flames of extremism and further terrorist activity.

This is yet another example of why covering protests and demonstrations can be so problematic. Government, religious and opinion leaders have been almost universal in their condemnation of the event (thankfully now postponed – I suspect that Jones’s ego would not allow him to cancel it altogether), but do they represent the great unwashed?

All this hype has, with sad irony, elevated an act by a previously unknown figure with a tiny congregation to the level of international news – and it’s not even something he’s actually done yet. This is the danger of the split-second internet and Twitter news cycle, in which information can travel worldwide in less than 10 minutes. This lunatic pastor has proved that creating a captivating narrative (one which has all the elements that the media desire to turn into rolling, snowballing news) can create a global phenomenon regardless of taste, ethics or common sense.

The story floated in the Telegraph last week that a allegations about to be printed by Sunday tabloids would be met with strident legal action potentially alerted the wider audience that to a breaking scandal. This was rash and perhaps too clever.

In this age of the captivating story, the facts of the matter are a lot less interesting than the rumour. The sparks, seeded on the Internet, have kindled a building story that William Hague really is gay, after being photographed with Christopher Myers, in matching sunglasses, having supposedly spent the night together.

The 25 year old special advisor quit yesterday over what he called “malicious and untrue allegations” about his friendship with Hague. The rumour was not a new one to the Commons’ corridors, which had wondered for years about the sexuality of the Boy Wonder of frontline Tory politics.

But in this new media age, the internet has teased the story out of speculative cocoon state and pumped it full of helium, forcing Hague to react defensively by offering up some very personal details about his and his wife’s difficulties with conceiving children. Numerous miscarriages later, their marriage is otherwise a happy one, it transpires. Put some sympathy in to the mix, and you’re on to a winner.

But that hasn’t stopped a flurry of speculations, retractions, disagreements and combative viewpoints reaching the media as news, all culled from a single rumour. Last week, the story that any allegations about to be printed by the Sunday tabloids would be met with strident legal action even floated in the Telegraph, meaning that a much wider potential audience for this breaking ’scandal’ stood to attention like so many media-savvy Bisto kids.

It may well have been a rash decision to suggest such strident action would be forthcoming, as it feels as if there are too many people working too hard to bury this story. Hague’s press and media team are seemingly out of joint.

What they’re forgetting is that, in the 21st Century, the Hogarthian unwashed care little whether an MP is gay or straight. What they do care about is honesty and credibility. In an internet era where conspiracy theories breed like bacteria on blogs and the social networks, fascinated speculation is the order of the day and it has to be managed with care. If a ‘perfect’ marriage is not so perfect, expect a critical backlash.

There’s a proliferation of websites emerging at the moment, offering emergency PR advice for Edinburgh, but what use are these with ten days of the Festival left to play with? A show or act needing to get reviews needs help from an experienced publicist. Of course people need to start somewhere, but recognition for Liz Smith will hopefully highlight the need for both beginner publicists and producers and acts to seek out the x factor brought by experience if they are going to make any of their incursions into digital or traditional media work and work well.

**

As the true scale of the disaster brought about by the worst flooding in Pakistan’s history becomes clear, it’s good to see that the British tabloids are supporting the humanitarian aid relief by giving acres of coverage – to the aftermath of the first episode of X Factor. Good to know they have their priorities in such well-oiled working order and are so keenly supporting the disaster zone that is the early rounds of Simon Cowell’s show.

Ever since flight attendant Steven Slater swore at a passenger over the PA, grabbed a beer and descended to the tarmac at JFK airport down the emergency chute, the entire internet has been leading the response, whilst JetBlue’s corporate arm squashed the company’s previously golden child social networking department’s ability to respond. JetBlue were caught between a rock and a hard place. The brand was powerless, trapped in the headlights of an extreme action, one which captured the global wave and birthed another fabulous internet nobody.

For a while, it seemed like JetBlue had been revealed to be wearing a fur coat but no knickers – after all, although they were right to withdraw support from a panicky attendant, they could have so easily done it with grace on the internet. There is always a need to balance the ‘must do’ corporate PR with the caring embrace the stressed out Slater clearly needed. Despite having the whole of the web against them, it took the corporate arm of the company quite a while to retreat and allow their message to match that of the social media that had previously allowed the company to appear to be a cut above companies like Ryanair.

Simply, they learned, the hard way, what most PR savvy brands have to know; you must have a plan in place to survive incidents like this or you’ll lose the image that you’ve so carefully nurtured by looking like a corporate dinosaur. All brands are fumbling around with social media wise up at the moment and are having to work out ways to plan for the unexpected – how does one plan to deal with a modern-day everyman hero like Slater, who channelled the collective frustration of working people everywhere by doing something so unexpectedly decisive? Of course, duty of care is vital, but so is the careful continuation of the brand’s narrative, alongside a serious dose of blue sky thinking – something all good airlines should really be adept at.

After the initial hiccup, however, JetBlue came back with a graceful blog post: :it wouldn’t be fair for us to point out absurdities in other corners of the industry without acknowledging when it’s about us. Well, this week’s news certainly falls into that category. Perhaps you heard a little story about one of our flight attendants? While we can’t discuss the details of what is an ongoing investigation, plenty of others have already formed opinions on the matter. Like, the entire Internet. (The reason we’re not commenting is that we respect the privacy of the individual. People can speak on their own behalf; we won’t do it for them.)

“While this episode may feed your inner Office Space, we just want to take this space to recognize our 2,300 fantastic, awesome and professional Inflight Crewmembers for delivering the JetBlue Experience you’ve come to expect of us.”

Sometimes the best response to a potential PR disaster is a couple of well-written paragraphs that wink at the reader without giving too much away. JetBlue certainly pulled on a sturdy pair of knickers at the last minute.

The article is desperate to get people fulminating about spoilt football players in the wake of England’s World Cup flop, on the assumption that these football “legends” are heroes and idols for the nation’s kids who are betraying their legions of fans by going out and being normal. They are doing nothing of the sort.

British football has moved far too far away from the streets to be able to be seen as the people’s sport any more, and almost nothing of the millions being poured into people like Rooney’s pockets is coming back to the street to allow a new generation of great footballers to develop.

The media, however, still need to build these ordinary, fallible, serially overpaid people into heroes. However, whereas in the past they were built up to be perpetuated as idols (just look at the 1966 World Cup team, who shall forever be used as rods to beat the backs of any English footballers with even an ounce of talent), they are now being built up to be destroyed at the first sign of feet of clay.

The media need these modern footballers to behave badly, as the stories that sell papers are the soap operas, the tales of snatching defeat from the jaws of victory. These are the stories that resonate most completely with the 21st century British public; they have been created only to be destroyed for the vicarious thrill of the tabloid- and website-reading masses.

The only extraordinary thing about Rooney is the amount of money he earns for being pretty good at striking a ball towards a net – in the usual run of things, this is a man who would be down the pub most weekends, having a laugh with his mates, not buying mansions. So next time you read an article full of outrage and disappointment, please remember that the media – be it tabloid- or web-based – thrives on badly behaved sports and TV stars and will do all that they can to manufacture the conditions in which said star can fail in style so they can keep on selling you papers.

It’s an upset, but its significance lies in what the power of the Internet might achieve next. Motivational balladry versus an old, shouty agit pop record should cause a few smiles and quite a few more spluttering grannies in front of Top of the Pops on Christmas morning, but it won’t change the world. But the methods to get said agit pop record to number one could just help change the world.

Any number of ad agencies and PR companies say the understand the Internet and all its uses. This is little more than posturing; if we’ve learned anything from the net, it’s to expect the unexpected and that no-one can truly predict what uses people will put it to and what they can achieve if they put their minds to the task in hand.

If the Internet can be harnessed in a similar manner behind a cause like cutting CO2, behind the Climate Conference in Copenhagen or whatever comes next, then there is a chance that real changes can be made in 2010 and beyond without people running up huge carbon footprints going on a protest holiday. Playing with the charts is all very well, but the real business that social networking-savvy people need to address is the process of using this small victory to springboard significant changes on the world and fight the welter of greenwashing, disinformation and distrust.

Perhaps this is all a romantic dream – but if Rage Against the Machine’s trite but pleasing net-powered chart victory can be translated into actual societal change through like-minded people working together in the coming years, then it will have been worth it.

If PR firms, ad agencies and people eager to make a difference don’t get it together and work on making this happen, then the military industrial complexes will – they are, without doubt as I write this, working on ways of utilising the net for their own ends.

Trivial as the chart battle of Christmas 2009 may be, its knock on effect could be real, organised changes made via the power of the Internet. That’s my hope for 2010…

Few people in PR, it seems, have considered the way that SideWiki will change the lives of beleaguered PR folk. I believe that, in time, this tool will significantly change the way brands strategize, think and exist. SideWiki is going to challenge PR by providing the masses with the tool for the ultimate expression of people power, something uncontainable that will need constant monitoring.

As the name suggests, this is a tool that allows anyone who wants to (and who has the right browser – Firefox or IE) to comment on anything on the web and have that comment displayed in a pop out window alongside for all to see. All they have to do is download the Google toolbar and they’re ready to go. SideWiki will change the way that everything is perceived, especially once it reaches more browsers.

A lot of the PR industry, however, is living like an ostrich with mange; only just summoning up the energy to bury its collective head in the sand. Too many PR folk are too busy pitching half-arsed ideas to see the real threat. The clear and present danger for sluggish PRs is the way that the net continues to develop and construct devices that enable individuals to increase their power. These devices shift as quickly as riptides and, at the moment, it seems that the only people that can survive them are the consumers they cater for.

SideWiki will make it impossible to promote one message and not be held to account. Organisations that have traditionally engaged only in one way conversations or broadcast models will struggle to survive in a SideWiki world. Angry at the latest government wrongdoing? Why not post your grievances next the department where everyone can see them? Find out the ethical practices of confectionary giant aren’t quite as ethical as its advertising suggests? SideWiki is there to help and any PR firm that fails to provide acceptable answers will be open to further public assault by irate consumers.

Brand integrity has to be at the core of brand thinking if the brands are to survive this transparency. Companies will be compelled to consider taking a real position and relate to a set of ideas the marketplace cares about – SideWiki will surely force their hand into a position of fundamental and overwhelming transparency. For fashionable PR execs this transparency will either be terrifying or inspiring. I hope that, thanks to SideWiki, we will see the death of the myopic PR clone and evolve to a position where serious strategic thinkers in PR will challenge the other marketing dinosaurs.

The recession has herded agencies into a pit; they have been humbled in particular by ad agencies who are moving in on proven PR processes, eager to keep making money but who aren’t necessarily experts in that field. The American company Crispin Porter & Bogusky declared in a recent Campaign article that they had asked the agency to stop writing ad script and start writing PR releases instead. Very 1980s. Also in the mix are highly creative and respected agencies like Fallon and Mother, who are taking a firm hand in the PR aspects of campaigns.

PR companies must offer and embrace sophisticated monitoring and tracking devices to keep their clients up to speed, offer solutions and encourage brand bravery and transparency. If they don’t, they will die.

Predictable PR is on the red list of endangered species. The evolution of SideWiki is a seminal moment, when the industry’s destiny is in its own hands. Development forces contributing to the evolution of the web are threatening PR’s demise. PR budgets on the whole bring about reactive, crisis thinking, based on negative responses that threaten their clients’ spot in the market.

The Innocent brand signaled the way forward back in 1997. Lacking bags of readies to spend on traditional marketing, they chose instead to launch a multitude of catalyst conversations around their packaging and experiential events. They were a word of mouth success well before the full web revolution and have paved the way for many more campaigns using the new technology.

Applying the ancient conventions and old codes of conduct of communications to the new world of parallel influence will only accelerate the inconsequence of traditional marketers. The Social Media world encloses our personal and professional actions – the only answer for PR folk is to take a more active role in being brand custodians, representing a higher degree of brands and reputation management.

Ad agencies once proactively shaped vision but now PR is demonstrably just as capable at understanding and cultivating future thinking, if not more so. PR has always engaged in a two-way conversation and should be capitalising on this to earn their clients’ trust. SideWiki is a call to arms – there is no excuse for complacency, as failure in today’s landscape is public, searchable, and enduring.

Gordon Brown may have expressed his apologies, may have “ensured that there are new rules so that this cannot happen again” but Westminster is a notorious whispering gallery and the press have been pecking up the strands of scandal dropped there for years to feather their nests. That is surely going to continue, outside official channels, as it has in the past.

It occurs to me that this frenzy of outrage is more an expression of fear on the part of the traditional media; fear that their sources may be decamping to the ultimate whispering gallery that is the internet, where rumour, conjecture and slander can live with considerably less fear of court action.

Bloggers like Guido Fawkes and Ian Dale are getting to the meat of a story more quickly, more effectively and with a wider reach than the analogue media; they must be chilled to the bone at their inability to lead the story. The papers are losing control and trust, hence their vicious reaction. If they can help halt the tittle-tattle’s flow towards the net, they will.

And this sort of diatribe has been part of the political mix forever. The metropolitan dinner party and lobby circles in Notting Hill, Hampstead and Westminster lap it up but, hypocritically, publicly disown it when outed.

The sad thing is that this latest round of technological, net-based spin and whisper is borne out of Barack Obama’s positive and hugely successful campaign to become President of the USA. But Britain’s political thinkers are so ingrained in negativity that they have inverted Obama’s campaign tactics and made something poisonous with them.

Consider the net a wire service, a huge, powerful story feed where everyone who wants it can get the message at high speed – delivered to their mobiles the moment it goes up if needs be. Psy Ops campaigns on the net are simple and easy to run, but it’s ludicrous and hypocritical of the media to suggest that this evil propaganda device is a new phenomenon. It’s just running at the speed of thought now.

The key soldiers in the Psy Ops political war on the web are ex-newspaper men and women and there are plenty of PR people sticking their members into the swill pit. But politics has always been a dirty, ruthless and cynical game and the only way out of this mess is for people is to stop glorying in the ruthless gossip and disinformation and take a more positive outlook on life, political or otherwise.

I’ve seen friends destroyed by the sort of tactics that McBride proposed to use – they haven’t been in public life for years and won’t be coming back unless a new attitude comes to the fore. They just don’t have the recourse to justice that the seriously wealthy have. There are a lot of casualties out there who’ll never get a fair crack of the whip despite the PCC.

What we need is a realignment of thought, not a few rules that are little more than sticking plaster placed over a crumbling dam.